Technical Educator

JOB DESCRIPTION & RESPONSIBILITIES

• Able to deliver training session and workshops to convey all the technical information of our hair care brands.
• Provide field technical support to the sales staff during the sales calls.
• Deliver all kind of technical trainings to the hairdressers on the latest techniques in shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair etc
• Plan desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.
• Able to analyze hair condition and recommend hair treatment Maintain technical knowledge by attending educational workshops, reviewing publications from different sources mainly our suppliers.
• Maintain quality service by following company standard.
• Managing and coordinating education courses and live demonstration in Salons and academy
• Daily salon visits to provide products knowledge and work on models inside the salon.
• Performing education in the form of workshop and seminars
• Attending necessary training wherever is required.
• Assisting in demonstrations and seminars
• Assisting and reporting to Managing Director to achieve the company goals.
• Should have a good system to maintain all client details for further references.
• Must have in depth knowledge of the product to explain the pros and cons of the products.
• Attend to the customer needs and requirements.
• Convince customers to buy the products.
• Should be able to promote product developments and enhancements or newer upgraded products to the customers.
• Provide technical support for the sales team sales as well as deliver training to the customers.