This month we tried: Lash extensions by Laila at Pastels Salon

The lowdown: Famed for her pioneering technique, which uses the finest-sized (0.10 and 0.15) lashes and therefore causes no damage to the natural lash, Laila Nazari creates a personalised, bespoke look to ensure that eyes demand attention. With Laila’s expertise, the lash extensions last for between two and three weeks.

PB says: Laila’s expertise in the field of lashes really did wow me – I left feeling fully educated in the world of lashes. I’d been toying with the idea of lash extensions for a while but I did have a fear of damaging or losing my own natural lashes, which are already long and full of volume. However, Laila reassured me, as she talked me through the different application techniques, that if looked after my extensions properly, the process wouldn’t ruin my natural lashes.

Using the fine lashes, Laila got to work applying the Nouveau Lashes and, 90 minutes later, I was amazed with the lightness of the extensions as I left the salon. Laila advised me not to use any oil-based products around the eye in order to maintain lash longevity and reminded me that I should come back for infills in two to three weeks, or once I noticed the lashes starting to fall. I really was amazed at the difference it made not just to my eyes but also my face shape. I loved that face that I didn’t have to use any mascara at all, and what’s more my extensions looked so natural that not even my friends noticed.

Business benefits: Educating the client is invaluable to ensure an overall positive experience. Also key is the aftercare and support you give them to ensure that the treatment they have opted for lasts longer. Building a trusting relationship with a client is just as important as giving them a good treatment.